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arnak_displayed reports
#39268: "The Game is not all loaded at the start/beginning"
infoneeded: More information is requested by developers to reproduce this bug
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
I see A very Little piece from game, two things and the end from page in the black is „script error“. I play all games with iPad. All the other games, which I play, are ok.• What is your browser?
Safari v13.1
Report history
19. Apr 2021 16:11 • chaosqueen • Bug has not been reproduced by delopers yet:
F5 is not on iPad
I have a Screenshot, but I don‘t understand imgur! My English is very basic.
It is impossible, play this Game!
I have a Screenshot, but I don‘t understand imgur! My English is very basic.
It is impossible, play this Game!
23. Apr 2021 3:18 • Byeongwoo • Bug has not been reproduced by delopers yet:
Same on chrome at mobile (galaxy s21)
25. Apr 2021 20:27 • timminger74 • Bug has not been reproduced by delopers yet:
I couldnt start the game on my laptop "Windows 10" , i tried later with my iPad and it worked
29. Apr 2021 1:58 • Plodder24 • Bug has not been reproduced by delopers yet:
Same thing using iPad with chrome and explorer
30. Apr 2021 5:45 • tasajara • Bug has not been reproduced by delopers yet:
My friend is on an ipad using Safari and cannot load the game as well. boardgamearena.com/9/arnak?table=168420909
How do we cancel the game?
How do we cancel the game?
30. Apr 2021 12:33 • Spielhase • Bug has not been reproduced by delopers yet:
the game was not loaded properly. could see the moonthing but then it said is loading and nothing more happend. I couldnt reach the right corner above to quit the game together with my partner so I had to leave and get a bad reputatiion :-(
tryed again and the same...
playing on Mac with safari
tryed again and the same...
playing on Mac with safari
3. May 2021 15:33 • Marc1077 • Bug has not been reproduced by delopers yet:
I have the same Problem...yesterday und today again
7. May 2021 20:29 • philthedisc • Bug has not been reproduced by delopers yet:
The game does not load Application on my mac mini using Safari. I appear offline to other players too.
11. May 2021 7:34 • lordezael • Bug has not been reproduced by delopers yet:
It opens the game without problems on PC (WIN) but does not even start to load using the app with the smartphone (Android).
16. May 2021 18:29 • DexterHugo • Bug has not been reproduced by delopers yet:
Hi, I've been having the same problems on my iPad Pro using Safari. I've noticed two new behaviors in the recents days. Either the "opening box" graphic stays up a very long time, or the screen opens and they loading game history progressbar doesn't progress by much. But-I've noticed too that if I swipe Safari to the background and then reopen it (so, not closing/refreshing the page, but simply moving Safari to the background and then foreground again) - then the progressbar finally starts loading or the opening box art disappears. If I force a refresh of the page, the problem just repeats itself. This previously wasn't an issue on my iPad Pro.
20. May 2021 23:17 • MrFlanagan • Bug has not been reproduced by delopers yet:
The game doesnt load on my android phone.
27. May 2021 18:27 • Pomeroy • Bug has not been reproduced by delopers yet:
My game of Lost Ruins of Arnak ( table # 175632184 ) hasn’t been able to load on my iPad. DunMax (my opponent) was able to load the game on her computer and was able to initiate a mutual cancellation of this game which isn’t available on my computer. Please cancel this game. Thanks
27. May 2021 22:23 • BoltKey • More information is requested by developers to reproduce this bug:
Hi, I just rewrote some code that made the game only 90% compatible, could someone who was having issues verify it works now?
27. May 2021 22:45 • cksaar • More information is requested by developers to reproduce this bug:
My game doesn’t start on my iPad too. It only says that the game is loading. Table #175738037
31. May 2021 21:02 • kde131177 • More information is requested by developers to reproduce this bug:
Same issue on iPad Pro 10, iOS version 13.6.1.
When entering any game, there's an empty background displayed with 2 messages:
"Application loading..." and "Connecting to your game".
The game menu is inaccessible as well.
My other device (iPhone SE 2, iOS 14.4.2) doesn't have this issue though.
When entering any game, there's an empty background displayed with 2 messages:
"Application loading..." and "Connecting to your game".
The game menu is inaccessible as well.
My other device (iPhone SE 2, iOS 14.4.2) doesn't have this issue though.
8. Jun 2021 17:17 • ibejohn25 • More information is requested by developers to reproduce this bug:
Tried to play the game twice but had to give up, before starting to play, due to frequently having to reload the game.
When viewed in one of viewing modes could not see main board.
Using an 8Mb kindle fire with about 800k of free storage.
When viewed in one of viewing modes could not see main board.
Using an 8Mb kindle fire with about 800k of free storage.
9. Jun 2021 1:30 • chaosqueen • More information is requested by developers to reproduce this bug:
I try to view the game Arnak, when other Player play this. It is also impossible on my iPad with Safari I See only the „1“ and the „stab“ between the cards. The cards and all other things I see not.
The game is loaded and nothing happens.
I wood like play this game, but it is impossible!
The game is loaded and nothing happens.
I wood like play this game, but it is impossible!
9. Jun 2021 1:49 • chaosqueen • More information is requested by developers to reproduce this bug:
When I click on actualize the screen, then I see the game kist for a second and then nothing.
5. Jul 2021 15:41 • DexterHugo • More information is requested by developers to reproduce this bug:
Just fyi, the rewrite has been a huge help for me on an ipad pro. It never hangs and live games work flawlessly
12. Jul 2021 22:58 • Johan IV • More information is requested by developers to reproduce this bug:
I started up a new game and it consistently* had a db-error at start. However, the advice to reload via an F5 worked.
*I opened the game three times before I attempted the reload.
I use MS Edge
*I opened the game three times before I attempted the reload.
I use MS Edge
13. Jul 2021 5:30 • jeremyntodd • More information is requested by developers to reproduce this bug:
I tried playing with a friend. The screen loaded properly at the beginning on her end, however, on my end it was mostly blank, showing the wooden background with a large floating "1" and a couple floating cards in the middle of the screen. We had to quit because it never fully loaded. We tried again and the exact same issue happened.
19. Jul 2021 16:28 • SilentSword225 • More information is requested by developers to reproduce this bug:
two game is a row, got stuck at the connecting to game screen. host sees game all others players cannot. Using a Mac. F5 did not work.
Lost some rep from timing out.
So the game was running with me in it just not connecting my end.
Lost some rep from timing out.
So the game was running with me in it just not connecting my end.
14. Sep 2021 3:25 • tawashi1 • More information is requested by developers to reproduce this bug:
Maybe this bug happens when all players are not premium members and the advertisement appeared..
In my experience
In my experience
16. Sep 2021 18:07 • tmdba37 • More information is requested by developers to reproduce this bug:
This happened to me today. In arena. The game didn't load properly. . .gave me no audible warning or confirmation and said I left the game. I was sitting at the desk the entire time.
27. Sep 2021 9:40 • Chries • More information is requested by developers to reproduce this bug:
Happened to me using IPad Air both with Safari and Chrome yesterday with two games #204790047 and #204797954.
Some fragments load, but no board and no pieces. It seems it happens always when I play with IPad Air
Some fragments load, but no board and no pieces. It seems it happens always when I play with IPad Air
13. Nov 2021 21:41 • MiGRO • More information is requested by developers to reproduce this bug:
I have the same issue as above - using Safari on a Mac. Game is stuck showing "Application loading... Go back
Connecting to your game..."
Tried refreshing, going out and back in, restarting laptop - no improvement.
What do I do now?
Safari v13.1.2
Connecting to your game..."
Tried refreshing, going out and back in, restarting laptop - no improvement.
What do I do now?
Safari v13.1.2
4. Dec 2021 9:33 • Marion38100 • More information is requested by developers to reproduce this bug:
Je n'ai jamais eu accès à l'interface du jeu. Mon adversaire qui était un ami, avait le plateau de jeu devant lui, ce qui n'était pas mon cas. Nous avons essayé 3 fois ce qui m'a fait perdre 50 points de karma alors que ma réputation était parfaite. La touche F5 n'a jamais fonctionné ni mes tentatives de me déconnecter et de me reconnecter.Mon ami a essayé de prendre l'option "abandonner collectivement" mais il était marqué pour lui que je n'étais pas d'accord alors que je n'ai pas eu accès à cette fonction. Je trouve dur de perdre 50 points alors que c'est le jeu qui était défaillant, que je n'ai jamais abandonné une seule partie depuis deux ans que je suis sur game board Arena.
28. Dec 2021 14:22 • EndlessTheTears • More information is requested by developers to reproduce this bug:
Before, it usually took me 10-20 minutes to load the game then I get penalty karma with bad reputation. Then I realize a solution, I try to come an in-progress game wait 20 minutes loading, when it done, I start to play new game. It works. However today, it doesn't work. The game cannot loaded. I will try again.
29. Jan 2022 10:27 • Eilof42 • More information is requested by developers to reproduce this bug:
The game walked well under Ipad.
But a few days ago, after a update of my Ipad, the game can’t longer load, even after a refreshing.
I can’t play Arnak anymore…
It’s my favorite game, i’m disapointed.
Can you help me ?
But a few days ago, after a update of my Ipad, the game can’t longer load, even after a refreshing.
I can’t play Arnak anymore…
It’s my favorite game, i’m disapointed.
Can you help me ?
20. Feb 2022 8:14 • zebulon35 • More information is requested by developers to reproduce this bug:
impossible d'ouvrir la boite !!!
11. Mar 2022 14:17 • Thenamed • More information is requested by developers to reproduce this bug:
#249342686
#249347709
#249347709
27. Jul 2022 9:14 • Last_Worder • More information is requested by developers to reproduce this bug:
12. Oct 2022 20:30 • bstutz87 • More information is requested by developers to reproduce this bug:
Every time I play turn base on my mobile it is very hard to play and does not load all the time and crashes.
12. Oct 2022 20:33 • bstutz87 • More information is requested by developers to reproduce this bug:
imgur.com/a/BpsaXzI
This is a screen shot of what happens and I can’t see the board and have to refresh multiple times. Only on mobile is it like this for me. Many other games I play don’t have this problem
This is a screen shot of what happens and I can’t see the board and have to refresh multiple times. Only on mobile is it like this for me. Many other games I play don’t have this problem
13. Oct 2022 15:41 • zhenchin • More information is requested by developers to reproduce this bug:
F5 can solve but let loading too long to be kicked or abandoned the problems happed more than 5times
18. Nov 2022 9:12 • Hares ear • More information is requested by developers to reproduce this bug:
Les éléments graphiques du jeu comme le plateau principal ou le plateau individuel ne se sont pas affichés m'empêchant de réaliser les actions. J'ai été expulsé de la table
23. Nov 2022 17:03 • tigrozavrik • More information is requested by developers to reproduce this bug:
Стало не доступным нажатие на самолет на планшете игрока (побежденный страж), перезагрузка страницы не помогла..в результате просто выкинули из игры(((
29. Nov 2022 7:06 • disdasbord • More information is requested by developers to reproduce this bug:
x.boardgamearena.net/data/themereleases/221124-1000/js/modules/nls/lang_mainsite-20221128
Experienced three times resulting in karma reductions. The above one says missing module.
Tried refreshing several times. It reloads with missing, but taking long to complete game art. The last two I'm able to get it, but is too late I either got kicked out/expelled, or I got in, but too late to make moves.
Experienced three times resulting in karma reductions. The above one says missing module.
Tried refreshing several times. It reloads with missing, but taking long to complete game art. The last two I'm able to get it, but is too late I either got kicked out/expelled, or I got in, but too late to make moves.
26. Feb 2023 7:23 • bboomslang • More information is requested by developers to reproduce this bug:
I’m seeing the same issue as above, on both web and mobile though mobile was definitely worse. I liked the game but this issue makes it unplayable on BGA.
15. May 2023 16:26 • Rahxjin • More information is requested by developers to reproduce this bug:
loading stun at 92%, and said "art problem".
9. Jun 2023 0:03 • TheaLuna • More information is requested by developers to reproduce this bug:
AzuI did not Ioad in Arena. I was booted and Iost 10 Karma points.
19. Jul 2023 13:23 • Doticus • More information is requested by developers to reproduce this bug:
Same issues when loading Space Base on my phone. Happened several times yesterday and today.
26. Jul 2023 14:04 • Flebous • More information is requested by developers to reproduce this bug:
cant start the game, some module didnt load. tried on the phone and on pc, on safari, edge, and firefox. my friend could access the game, and i could see the board as an observer, but after logging in the site, the game wouldnt load.
26. Jul 2023 20:09 • Flebous • More information is requested by developers to reproduce this bug:
Board Game Arena troubleshooting 2/3 : testing basic stuff
Your browser is : Gecko / 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36 Edg/115.0.1901.183
Your operating system is : Win32
Your language is : en
Your BGA username (ID) : Flebous (94475027)
Secured (https) enabled : no
Cookies stored by BGA :
Cookie consent = NONE
Remember me as user = Flebous (validated)
You are using the following plugins (5) :
PDF Viewer
Chrome PDF Viewer
Chromium PDF Viewer
Microsoft Edge PDF Viewer
WebKit built-in PDF
Simple static page loading ... OK
Javascript is enabled and working on this page ... OK
Trying to establish a simple request to boardgamearena.com ... OK (BGA answered in 265 ms)
Trying to establish post a complex request to boardgamearena.com ... OK (BGA answered in 384 ms)
Trying to load images ... OK (BGA answered in 342 ms)
Trying to load CSS ... FAILED to load css x.boardgamearena.net/data/themereleases/230725-1001/js/dojoroot/dijit/themes/tundra/tundra.css
Trying to load scripts ... OK (BGA answered in 28 ms)
Are Cookie enabled ... YES
Your browser is : Gecko / 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36 Edg/115.0.1901.183
Your operating system is : Win32
Your language is : en
Your BGA username (ID) : Flebous (94475027)
Secured (https) enabled : no
Cookies stored by BGA :
Cookie consent = NONE
Remember me as user = Flebous (validated)
You are using the following plugins (5) :
PDF Viewer
Chrome PDF Viewer
Chromium PDF Viewer
Microsoft Edge PDF Viewer
WebKit built-in PDF
Simple static page loading ... OK
Javascript is enabled and working on this page ... OK
Trying to establish a simple request to boardgamearena.com ... OK (BGA answered in 265 ms)
Trying to establish post a complex request to boardgamearena.com ... OK (BGA answered in 384 ms)
Trying to load images ... OK (BGA answered in 342 ms)
Trying to load CSS ... FAILED to load css x.boardgamearena.net/data/themereleases/230725-1001/js/dojoroot/dijit/themes/tundra/tundra.css
Trying to load scripts ... OK (BGA answered in 28 ms)
Are Cookie enabled ... YES
1. May 2024 3:35 • Hamm • More information is requested by developers to reproduce this bug:
not loaded!,,,,
23. May 2024 22:33 • gotthedancebug • More information is requested by developers to reproduce this bug:
Said it was loading. Got to 51%, then said that I was expelled.
26. Jul 2024 9:43 • hanabifanabi • More information is requested by developers to reproduce this bug:
CRITICAL BUG!
every single lost ruins game requires nearly everyone (mostly non-premium players) to refresh 2-3 times before everything is properly loaded. a lot of people end up zero-ing out their clocks because of it not properly showing who's turn it is and/or player being unable to interact with the game-board before refreshing 2-3 times. I forgot to remind players in my last game to refresh resulting in someone clocking out and getting expelled once again.
this is causing many players to unfairly get karma penalty's. (and i'm sick of having to remember to refresh and remind others every game) (sometimes causing me to play other games/websites instead) with it being one of the top advertised game on the website it doesn't look good at all when the first game someone plays on BGA website seems unplayable(when actually it just requires a couple refresh's but they don't know that).
every single lost ruins game requires nearly everyone (mostly non-premium players) to refresh 2-3 times before everything is properly loaded. a lot of people end up zero-ing out their clocks because of it not properly showing who's turn it is and/or player being unable to interact with the game-board before refreshing 2-3 times. I forgot to remind players in my last game to refresh resulting in someone clocking out and getting expelled once again.
this is causing many players to unfairly get karma penalty's. (and i'm sick of having to remember to refresh and remind others every game) (sometimes causing me to play other games/websites instead) with it being one of the top advertised game on the website it doesn't look good at all when the first game someone plays on BGA website seems unplayable(when actually it just requires a couple refresh's but they don't know that).
2. Aug 2024 14:24 • takeoky • More information is requested by developers to reproduce this bug:
The game board does not load and they have kicked me out of the game because I could not access it, nor has refreshing the screen had any effect
25. Nov 2024 20:31 • KuWizard • More information is requested by developers to reproduce this bug:
If anyone could share their exact environment, I would be really appreciate. I couldn't reproduce that ever in Studio and on Production. I've played couple of dozens Arnak games and never had this problem. I would suggest this is something related to iOS? However I tried on iPad and iPhone in Safari and it works. Please share what device and browser do you use to reproduce that. Along with table numbers (however I don't think it matters)
28. Jan 2025 6:32 • touki charlie0111 • More information is requested by developers to reproduce this bug:
This article is posted using a translator.
When I tried to start the game, an unexpected error screen appeared and I was unable to enter the game. My rating of 100 has dropped to 70.
Could you please return my rating?
When I tried to start the game, an unexpected error screen appeared and I was unable to enter the game. My rating of 100 has dropped to 70.
Could you please return my rating?
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
