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kabaleo_displayed reports
#9165: "Sorry, Board Game Arena failed to get access to your local camera/microphone..."
notabug: This is not a bug
1
What is this report about?
What happened ? Please select from below
Display bug: some game information displayed was wrong (with no important consequence on the game)
Detailed description
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
For some reason, the game was trying to access my camera/microphone. One of the players at the table is a premium player, so it is possible that he tried to open a video chat, but he wasn't online at the time I was playing. So, I can't think of a reason for the message.• What is your browser?
Google Chrome v63
Report history
16. Feb 2018 17:01 •
Victoria_La • More information is requested by developers to reproduce this bug:
16. Feb 2018 19:34 • Somebody requested a video chat, not sure why you reporting this as a bug?
IfUWant2Know • More information is requested by developers to reproduce this bug:
17. Feb 2018 3:10 • I was playing a turn-based game. It was not real time. None of the other players we're at the table at the time that this message appeared. So, no one could have been trying to open a video chat.
It is possible, that someone tried to open a video chat in the game at some earlier period. But even had they done so, had they concluded the chat before I joined the table, the game should not have been trying to access my camera and microphone.
It is possible, that someone tried to open a video chat in the game at some earlier period. But even had they done so, had they concluded the chat before I joined the table, the game should not have been trying to access my camera and microphone.
Victoria_La • This is not a bug:
17. Feb 2018 18:07 • Well, actually requesting a video chat is a notification. So like all other notifications, it will be received when the person comes to take a turn, even if the person requesting the chat is not online anymore.
So it's not a bug, just someone who clicked by mistake.
So it's not a bug, just someone who clicked by mistake.
IfUWant2Know • This is not a bug:
20. Feb 2018 3:35 • When playing from my cell phone, the video chat is blocking my move.
imgur.com/a/A0oIg
First, a prompt asked to access my camera, It was denied.
Another prompt asked me confirm that I wanted to join the chat session, I hit cancel.
When I tried to place my piece, the prompt "Move recorded waiting for update appeared".
Refreshing the screen multiple times did not update the screen.
When I tried to place the piece again, I got the error message "Please wait, an action is already in progress".
I tried refreshing the screen again, but the move was still not updated.
Finally, I tried switching to my computer.
The move that I was trying to make still had not been recorded.
But, I was able to move the piece on my computer.
I was able to make moves on other Kabaleo games using my phone both before and after trying to make a move on this table. The video chat prompts are the only differences that I noticed in the tables.
imgur.com/a/A0oIg
First, a prompt asked to access my camera, It was denied.
Another prompt asked me confirm that I wanted to join the chat session, I hit cancel.
When I tried to place my piece, the prompt "Move recorded waiting for update appeared".
Refreshing the screen multiple times did not update the screen.
When I tried to place the piece again, I got the error message "Please wait, an action is already in progress".
I tried refreshing the screen again, but the move was still not updated.
Finally, I tried switching to my computer.
The move that I was trying to make still had not been recorded.
But, I was able to move the piece on my computer.
I was able to make moves on other Kabaleo games using my phone both before and after trying to make a move on this table. The video chat prompts are the only differences that I noticed in the tables.
IfUWant2Know • This is not a bug:
21. Feb 2018 18:34 • When I use my cell phone, I can never play a piece. Each time it is my turn, I get the prompt that the microphone and Camera are blocked and it is asking for permission to access them. I hit cancel to deny permission. Then when I try to move, it says that the move is recorded and is waiting for update, but the game is never updated. This is happened my last three moves. But I am able to move when I use my computer.
IfUWant2Know • This is not a bug:
21. Feb 2018 19:02 • I think that I'm going to have to investigate a little further to determine exactly what conditions block my move.
When I first joined the table, I hit cancel on the dialogue, and my move was blocked.
After updating the bug report, I went back to the table, hit the X to close the dialog box, and I was able to move my piece.
On my next turn, I will take screenshots before each step.
When I first joined the table, I hit cancel on the dialogue, and my move was blocked.
After updating the bug report, I went back to the table, hit the X to close the dialog box, and I was able to move my piece.
On my next turn, I will take screenshots before each step.
IfUWant2Know • This is not a bug:
25. Feb 2018 11:54 •
27. Feb 2018 15:22 • It appears that when I change my site settings to block access to my microphone and camera, I am able to move. Originally when I was having the problems, the site had access to my microphone, but not my camera. I will re-enable those settings and see if the problem occurs again.
BinSpindle • This is not a bug:
22. Nov 2020 3:37 • Can't stop error
Sorry, Board Game Arena failed to get access to your local camera/microphone...
Sorry, Board Game Arena failed to get access to your local camera/microphone...
Theacratis • This is not a bug:
6. Jul 2021 12:13 • what does this mea. each time I open the game this message appears:
Warning notice
Sorry, Board Game Arena failed to get access to your local camera/microphone...
If you denied authorisation by mistake, please refresh the page to start over. If that fails, you should check your browser permissions in your browser's local configuration.
Otherwise, please check that your camera/microphone is correctly plugged in, and that you are using a WebRTC capable browser: iswebrtcreadyyet.com/
I don't want to allow access not my camera or microphone - is this a bug or an attempt at spy/malware on my computer. There is no reason to allow this access ?
Warning notice
Sorry, Board Game Arena failed to get access to your local camera/microphone...
If you denied authorisation by mistake, please refresh the page to start over. If that fails, you should check your browser permissions in your browser's local configuration.
Otherwise, please check that your camera/microphone is correctly plugged in, and that you are using a WebRTC capable browser: iswebrtcreadyyet.com/
I don't want to allow access not my camera or microphone - is this a bug or an attempt at spy/malware on my computer. There is no reason to allow this access ?
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.