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#80598: "Game won’t load on mobile phone (android)"
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Game is working fine and looking great on computer and also on iPad tablet.
But I can’t get it to load on my Android mobile phone, no matter if I am on mobile connection or WiFi.
Sony Xperia II running Android 12, Google Chrome v109.0.5414.118
I have no issues at all with BGA in general or loading any other BGA games.
But this game stays stuck at the loading page on 10% and never gets further.• What is your browser?
Google Chrome
Report history
5. Feb 2023 0:14 • wolmot • Bug has not been reproduced by delopers yet:
Hey, if you can tell me what kind of debug info you are looking for and where to find it, I am sure that would be possible.
Will also ask my wife (recent Samsung) and daughter (Fairphone 3) tomorrow and see if the game does load on their androids.
Will also ask my wife (recent Samsung) and daughter (Fairphone 3) tomorrow and see if the game does load on their androids.
5. Feb 2023 13:38 • wolmot • Bug has not been reproduced by delopers yet:
Ok, extra feedback: game is loading and working fine on the Fairphone 3 running Android 11, and also on Samsung Galaxy S52 running Android 13.
So currently my device seems the only one with an issue.
So currently my device seems the only one with an issue.
5. Feb 2023 13:43 • wolmot • Bug has not been reproduced by delopers yet:
More details on my model, Sony Xperia 10 II, first released 2020, device model XQ-AU52
www.gsmarena.com/sony_xperia_10_ii-10095.php
The fairphone 3 is actually older and with lesser specs, not sure where the real issue would be.
www.gsmarena.com/sony_xperia_10_ii-10095.php
The fairphone 3 is actually older and with lesser specs, not sure where the real issue would be.
6. Feb 2023 23:34 • ElNSTElN • Bug has been confirmed by developers:
Thanks wolmot for your detailed report and all the effort you put into it. It's hard for me to pinpoint the issue although I kind of expected that this might happen on the one or other device. Currently not many people are testing the game, so I guess I will wait and see how many people are affected once the game is in Beta.
19. Aug 2023 12:45 • dexdouglas • Bug has been confirmed by developers:
snipboard.io/D8lT24.jpg
Using iPhone, Brave Browser, nothing is even loading for me.
boardgamearena.com/10/tuned?table=408680303
Using iPhone, Brave Browser, nothing is even loading for me.
boardgamearena.com/10/tuned?table=408680303
19. Aug 2023 13:21 • ElNSTElN • Bug has been confirmed by developers:
@dexdouglas, I tried this myself just now and can confirm that Brave Browser on iPhone with default settings apparently doesn't show the 3D scene. I found an old bug report regarding Three.js in combination with that browser, and it suggests to disable shields. This actually worked for me. It was even sufficient to not block trackers and ads for BGA.
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
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