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tickettoride_displayed reports
#77034: "Disconnected from server despite having good internet connection"
wontfix: This bug won't be fixed
13
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection.• What is your browser?
Chrome
Report history
5. Dec 2022 6:27 • Martika_tika • Bug has not been reproduced by delopers yet:
Yes I made several screenshots... actually I was panicing...
29. Dec 2022 16:59 • Tagadam • Bug has not been reproduced by delopers yet:
la touche F5 n'a pas resolu le probleme
j'ai pu piocher une seule carte, après j'ai été expiulsé
j'ai pu piocher une seule carte, après j'ai été expiulsé
21. Feb 2023 12:55 • Puog • Bug has not been reproduced by delopers yet:
Every time I go into TTR it goes through the continuous path of "not connected, connected, not connectected, connected . . . . "
9. May 2023 5:32 • jakeqz007 • Bug has not been reproduced by delopers yet:
There seems to be a major issue with this specific game implementation.
It regularly gets stuck at "sending move to server" for some time. Sometimes it works fine, but often not.
It can make the game unplayable. In a realtime game, I am often lucky not to be expelled from the game due to having found opponents who are more interested in completing the game than scoring points. But the delays cause me to run out of time and incur a penalty, which is not nice when it's BGA's fault.
I have no idea why it stalls at the "sending move to server" stage - surely there is not much data to send. Other players have reported the same problem being much worse: when they submit their move, their screen is full of multiple "are you still connected to the internet" (they are) messags, such that they can't even see the board for their 2nd card choice. Very poor UX.
We've stopped playing it due to the multifarious issues encountered.
It regularly gets stuck at "sending move to server" for some time. Sometimes it works fine, but often not.
It can make the game unplayable. In a realtime game, I am often lucky not to be expelled from the game due to having found opponents who are more interested in completing the game than scoring points. But the delays cause me to run out of time and incur a penalty, which is not nice when it's BGA's fault.
I have no idea why it stalls at the "sending move to server" stage - surely there is not much data to send. Other players have reported the same problem being much worse: when they submit their move, their screen is full of multiple "are you still connected to the internet" (they are) messags, such that they can't even see the board for their 2nd card choice. Very poor UX.
We've stopped playing it due to the multifarious issues encountered.
31. May 2023 9:36 • jakeqz007 • Bug has not been reproduced by delopers yet:
Tried again. Same problem.
We've decided to give up on BGA for playing amongst friends, and will not be renewing our subscriptions.
The website interface is unfathomably poor. It got worse since the recent redesign. Why are BGA redesigning the website interface instead of fixing bugs? The redesign will not fix any of those bugs.
Many games get stuck on "Sending move to server" with multiple messages "Are you still connected to the internet?" I think the JavaScript framework used is completely overbloated and not fit for purpose.
We've decided to give up on BGA for playing amongst friends, and will not be renewing our subscriptions.
The website interface is unfathomably poor. It got worse since the recent redesign. Why are BGA redesigning the website interface instead of fixing bugs? The redesign will not fix any of those bugs.
Many games get stuck on "Sending move to server" with multiple messages "Are you still connected to the internet?" I think the JavaScript framework used is completely overbloated and not fit for purpose.
10. Jul 2023 1:22 • Alison MacPrickle • Bug has not been reproduced by delopers yet:
Had to stop playing Ticket to Ride because it regularly gets stuck at 'sending move to server' despite no problem with internet connection. Never have this with Catan or How to Build Your Perfect Home. Perhaps it's because I want to hold 20+ train cards in my hand at a time? Very frustrating.
27. Jul 2023 18:52 • alan_vp • Bug has not been reproduced by delopers yet:
This has happened a few time already, and only happens with TTR. My internet connection is good and stable but the platform does not allow me to perform any movement. This time I was not even in the game, when I pressed "play" again to find a table the "you are in another game" banner appeared, how was I in a game that never started?
24. Aug 2023 0:26 • twiggslindall • Bug has not been reproduced by delopers yet:
I've frantically tried a number of things to keep from being expelled due to BGA's server issues freezing on my end. I've even tried to use auto chat response that I had emergency and need more time, conceding, etc. ŵhen play starts to freeze. I admit I have a history of using extra time, but I've been expelled from TTR 3 times in 2 days due to problems on BGA's end. I guess it's time to cancel premium.
24. Aug 2023 14:33 • cigma • Bug has not been reproduced by delopers yet:
This is very likely not concerning the game itself, but the website in general. You shold write a bug report in this category instead: boardgamearena.com/bugs?game=0
24. Aug 2023 14:40 • thoun • This bug won't be fixed:
Yes this is probably a temporary BGA server issue, nothing I can do.
14. Nov 2024 15:02 • Gutemine_57 • This bug won't be fixed:
Bei jeder Aktion wird der Zugang zum Internet unterbrochen, kann die Seite so nicht nutzen. Versuche es in ein paar Wochen nochmal. Sehr ärgerlich, weil bezahlt!
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
