All reports
tickettoride_displayed reports
#72889: "An important BGA module could not be found, and your game cannot be loaded."
wontfix: This bug won't be fixed
44
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
An important BGA module could not be found, and your game cannot be loaded.
You should try refreshing this page.
You may also try to switch to another language (English) as it may solve the issue.
Finally, if none of these work, please do the following : press F12, click on 'Network' on the new panel, press F5, take a screenshot, and report a bug. • What is your browser?
Mozilla Firefox
Report history
29. Sep 2022 22:26 • pagerak • Bug has not been reproduced by delopers yet:
Did F5 solve the problem?
No
Did the problem appear several times? Every time? Randomly?
Every time
No
Did the problem appear several times? Every time? Randomly?
Every time
30. Sep 2022 14:47 • thoun • More information is requested by developers to reproduce this bug:
Looks like a loading problem, it sometimes happen. Can you try in private mode, or with another browser, to see if it's a loading/caching issue?
17. Oct 2022 10:34 • marcos magna • More information is requested by developers to reproduce this bug:
Encountered this issue in Arena game, game would not load after some refreshes and even on opening new tab. I tried accessing other parts of the site but it would not load lobbies, the home page etc.
17. Oct 2022 10:38 • thoun • More information is requested by developers to reproduce this bug:
Same answer as above :)
7. Nov 2022 4:54 • lee108 • More information is requested by developers to reproduce this bug:
11. Nov 2022 21:43 • keksbesessen • More information is requested by developers to reproduce this bug:
Same issue, same browser. table id #316802765. Table has been closed so I cant reproduce the error/try to load otherwise.
14. Dec 2022 22:17 • Mafex • More information is requested by developers to reproduce this bug:
Same but in Google Chrome. Today it is solved, yesterday I tried several times and nothing. Lost several points and reputation with the bug
14. Dec 2022 22:19 • Mafex • More information is requested by developers to reproduce this bug:
If it helps, I tried doing what the caption said (not understanding it), here is the screen grab: imgur.com/a/EoO8ZU6
19. Dec 2022 16:07 • susan steggelt • More information is requested by developers to reproduce this bug:
i could enter the game and the suggestions to solve the problem didnt work, see screenshot
imgur.com/a/IhK8P21
imgur.com/a/IhK8P21
30. Dec 2022 12:21 • gersonrei • More information is requested by developers to reproduce this bug:
Message:
An important BGA modul could not be found and your game cannot be loaded
An important BGA modul could not be found and your game cannot be loaded
30. Dec 2022 12:22 • gersonrei • More information is requested by developers to reproduce this bug:
contacto@pagamentodeportagens.pt
30. Dec 2022 12:31 • thoun • More information is requested by developers to reproduce this bug:
Same answer as above :)
4. Jan 2023 4:26 • LifeJoy • More information is requested by developers to reproduce this bug:
Each refresh start loading but after seing the game image loading for few seconds apear an empty orange screen and any option to be able to touch to recover the game.
Reentering the game page in the Chrome browser in the address bar recover the game page in 60-70% of the cases. The bug apears almost in each played game.
Reentering the game page in the Chrome browser in the address bar recover the game page in 60-70% of the cases. The bug apears almost in each played game.
7. Jan 2023 11:27 • LifeJoy • More information is requested by developers to reproduce this bug:
Loading try to occur at each refresh but it is stopping around 56% of the total loading. After this an empty yellow screen appears.
It is available that one of the other players at the table are exploiting this bug because the error appears ONLY when is my turn to move and a kind of white square pushing message frame is trying to load in the left-down part of the screen when the bug appears.
Usually with minimum 2 players from the same country at the table as opponents.
It is available that one of the other players at the table are exploiting this bug because the error appears ONLY when is my turn to move and a kind of white square pushing message frame is trying to load in the left-down part of the screen when the bug appears.
Usually with minimum 2 players from the same country at the table as opponents.
7. Jan 2023 12:01 • thoun • More information is requested by developers to reproduce this bug:
Same answer as above :)
(and by the way, global BGA issue, not specific to Ticket to ride)
(and by the way, global BGA issue, not specific to Ticket to ride)
22. Jan 2023 18:43 • shwinlewin • More information is requested by developers to reproduce this bug:
random i don't have screenshot but it has cost me 3 afks when i was actually trying to resolve the issue
25. Jan 2023 19:46 • Suki- • More information is requested by developers to reproduce this bug:
Bug happened twice : table number #339967670 and 339964761 !
even when refreshing several time, no preview is possible.
even when refreshing several time, no preview is possible.
18. Feb 2023 16:57 • jdy68 • More information is requested by developers to reproduce this bug:
F5 n’a rien résolu même à plusieurs reprises
Ni la fermeture des messages
De très nombreux messages d’erreur avec le même message
Je ne suis jamais parvenu à rejoindre l’interface de la partie
Ni la fermeture des messages
De très nombreux messages d’erreur avec le même message
Je ne suis jamais parvenu à rejoindre l’interface de la partie
19. Feb 2023 13:51 • thoun • More information is requested by developers to reproduce this bug:
Same answer as above :)
(and by the way, global BGA issue, not specific to Ticket to ride)
(and by the way, global BGA issue, not specific to Ticket to ride)
9. Mar 2023 15:19 • farofinhaa • More information is requested by developers to reproduce this bug:
i had this problem 3 times today
imgur.com/a/58k4AnL
imgur.com/a/58k4AnL
12. Mar 2023 18:21 • AnaVictoria • More information is requested by developers to reproduce this bug:
Les Aventuriers du Rail (10 mars 2023 9:52) 355099383
La page a mis plus que le temps du chrono a chargé et j'ai été expulsée du jeu avant même d'y accéder.
J'ai reçu une pénalité de karma.
J'ai rafraîchi la page plusieurs fois mais ça n'a rien donné.
La même chose est arrivé quelques jours avant et j'ai pu in extremis rejoindre la partie
La page a mis plus que le temps du chrono a chargé et j'ai été expulsée du jeu avant même d'y accéder.
J'ai reçu une pénalité de karma.
J'ai rafraîchi la page plusieurs fois mais ça n'a rien donné.
La même chose est arrivé quelques jours avant et j'ai pu in extremis rejoindre la partie
21. Apr 2023 14:10 • Seebo_dude • More information is requested by developers to reproduce this bug:
This happens to me on a daily basis and usually several times a day.
I have tried Chrome and Microsoft Edge it happens on both. Sometimes I need to refresh the browser 4 or 5 times to get it to load.
It appears this issue has been happening for years. Is there no identification of the issue and how to resolve this?
I have tried Chrome and Microsoft Edge it happens on both. Sometimes I need to refresh the browser 4 or 5 times to get it to load.
It appears this issue has been happening for years. Is there no identification of the issue and how to resolve this?
21. Apr 2023 14:43 • thoun • More information is requested by developers to reproduce this bug:
As I said earlier it's not linked to the game, but a global BGA issue. Nothing I can do as a game dev.
13. May 2023 5:16 • HOLTEE • More information is requested by developers to reproduce this bug:
I played this game 6 times today and no issue. I play in the evening and every night it is the same issue, it says it can't load the artwork and tonight it was over 5 minutes to load the game and then I time out and get karma taken away when it was the game that is the issue not me.
13. May 2023 5:17 • HOLTEE • More information is requested by developers to reproduce this bug:
I refreshed 20-30 times and still did not load the game. Says it can't load the artwork.
5. Jun 2023 20:28 • zeusi • More information is requested by developers to reproduce this bug:
f5 n' a pas résolu
6. Jun 2023 13:36 • thoun • More information is requested by developers to reproduce this bug:
This error is not linked to the game, but a global BGA issue. Nothing I can do as a game dev.
Can you upvote & comment this ticket on BGA website side ? boardgamearena.com/bug?id=68673
Thank you
Can you upvote & comment this ticket on BGA website side ? boardgamearena.com/bug?id=68673
Thank you
19. Jul 2023 7:09 • auRevoirss • More information is requested by developers to reproduce this bug:
Je n'ai jamais pu accéder à l'interface de jeu et voir la carte. Ma connexion internet et mon équipement sont pourtant bons. J'ai pu voir que des informations dans le style « vous venez de dépasser le temps limite », alors que je ne voyais pas encore la carte et que je ne pouvais donc pas jouer. Je me suis donc déconnecté du jeu, sans avoir pu y jouer.
19. Jul 2023 17:38 • thoun • More information is requested by developers to reproduce this bug:
This error is not linked to the game, but a global BGA issue. Nothing I can do as a game dev.
Can you upvote & comment this ticket on BGA website side ? boardgamearena.com/bug?id=68673
Thank you
Can you upvote & comment this ticket on BGA website side ? boardgamearena.com/bug?id=68673
Thank you
24. Sep 2023 18:45 • kina9 • More information is requested by developers to reproduce this bug:
Ce bug c'est produits sur téléphone. La fermeture de l'application et le rechargement du jeu n'ont pas résolu le problème.
24. Sep 2023 19:00 • thoun • More information is requested by developers to reproduce this bug:
Same answer as above
27. Nov 2023 12:20 • PerryRucka • More information is requested by developers to reproduce this bug:
500 origin error after few reloading.
27. Nov 2023 12:28 • thoun • This bug won't be fixed:
There was a server issue this morning, not related to the game.
27. Nov 2023 12:28 • thoun • This bug won't be fixed:
There was a server issue this morning, not related to the game.
27. Nov 2023 14:30 • AnseK • This bug won't be fixed:
Same problem for me today, got expelled with penalty because I was unable to play
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
