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#56180: "When playing on a mobile device, the player's card and the Spot it Card shift up and down."
What is this report about?
What happened ? Please select from below
The interface blocked me to do some game action authorized by the rules
Detailed description
• Which was the game action you wanted to do?
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21• What do you try to do to trigger this game action?
It did not seem to be triggered by player action but by game/screen updates above the playing area causing the screen to scroll up or down thus moving the playing cards.• What happened when you try to do this (error message, game status bar message, ...)?
No error message occurred unless the shift caused a misclick.• What is your browser?
Google Chrome v96 on Samsung Galaxy S20
Report history
Grenflowr1 • Bug has not been reproduced by delopers yet:
31. Dec 2021 17:11 • Perhaps it is just a shortcoming of play on a mobile device but it was frustrating so it seemed worth mentioning.
zamra • Bug has not been reproduced by delopers yet:
3. Jan 2022 18:33 • BGA application on Moto G8 Power. The same problem, cards moving up and down the screen, on every table I played. And more, on Hot Potato mode not only all the playing area moving up/down, but also players' card areas changing places, i.e. third player's card in the top row moves for a while to the second row, and all other player's cards move respectively to next positions, then a moment later all move back. This would be frustrating in any game, but in a fast clicking one this is absolutely unacceptable. Please fix it as soon as possible.
bemoregeeky • Bug has not been reproduced by delopers yet:
4. Jan 2022 5:08 • Also seeing this on iPhone 12 plus on Safari in portrait mode.
The clickable card moves up and down throughout the duration of the game depending on the “alert” in the banner at the top of the game.
Makes it very difficult to play a fast moving touch game when the play area keeps moving.
The clickable card moves up and down throughout the duration of the game depending on the “alert” in the banner at the top of the game.
Makes it very difficult to play a fast moving touch game when the play area keeps moving.
Momma_Bear • Bug has not been reproduced by delopers yet:
4. Jan 2022 22:27 • agree with this. After observing it for awhile, I determined it was the ZZZ icon that would go next to the player's name. This animation is not necessary and could easily be turned off, therefore the cards would stop moving. Another related issue is the length of user names. It changes how the entire game is laid out on mobile. it would be nice to have consistency on card placement.
MidwifeR • Bug has not been reproduced by delopers yet:
11. Jan 2022 23:18 • I have the same problem, the cards keep shifting up and down. I use a Samsung s9+. When I play on my macbook I do not have the problem; it is only on the mobile device.
It makes the game unplayable as I have to scroll the card back to see it all, and by the time I've done that (half a second or so), the other players have matched the card and got a point and we've moved on.
It makes the game unplayable as I have to scroll the card back to see it all, and by the time I've done that (half a second or so), the other players have matched the card and got a point and we've moved on.
Twinkel_Star • Bug has not been reproduced by delopers yet:
12. Jan 2022 7:57 • I have the same problem. Cards shifting up and down which causes that I missclick the pictures. Having this problems in the BGA app version 1.0-5 with a Samsung Galaxy S20 with android version 11.
Pötty_3 • Bug has not been reproduced by delopers yet:
20. Jan 2022 22:54 • I have the same problem, the cards are moving up and down. Impossible to play the game :(
thentar • Bug has not been reproduced by delopers yet:
22. Jan 2022 17:36 • Same issue on both Samsung S10+ and Samsung Tab A. Really frustrating.
Marta_Di • Bug has not been reproduced by delopers yet:
28. Jan 2022 15:53 • This is really disturbing bug and it needs to be solved as soon as possible. Can't play Dobble on my mobile phone, and nothing helps. I can make the cards smaller, open the game on full screen - the cards still move up and down and I can't click the right picture. 😡
tiz02uk • Bug has not been reproduced by delopers yet:
29. Oct 2022 22:04 • This also happens in iPhones. I have the same issue on every game I play on my mobile device.
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.