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castlesofburgundy_displayed reports
#46983: "Game fails to load properly."
infoneeded: More information is requested by developers to reproduce this bug
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
>An important BGA module could not be found, and your game cannot be loaded.
>You should try refreshing this page.
>You may also try to switch to another language (English) as it may solve the issue.
>Finally, if none of these work, please do the following : press F12, click on 'Network' on the new panel, >press F5, take a screenshot, and report a bug.
>>>
Game fails to load on start up. I've tried a few times on a laptop and an ipad and get the same message. Screenshot below• What is your browser?
Google Chrome v92
Report history
22. Aug 2021 19:04 • WillHeWontHe • Bug has not been reproduced by delopers yet:
22. Aug 2021 20:17 • fafa-fr • More information is requested by developers to reproduce this bug:
Thanks for the report and screenshot.
I don't know why this file (a translation file, according to your screenshot) fails to load. It looks like a temporary issue not related to the game code. Can you tell me if the problem persists or not?
(I think I've read some other reports with this kind of problem, that was caused by an ad blocker or some other browser add-on. But it was because of a file name that was too common, which is not the case here.)
I don't know why this file (a translation file, according to your screenshot) fails to load. It looks like a temporary issue not related to the game code. Can you tell me if the problem persists or not?
(I think I've read some other reports with this kind of problem, that was caused by an ad blocker or some other browser add-on. But it was because of a file name that was too common, which is not the case here.)
22. Aug 2021 23:18 • WillHeWontHe • More information is requested by developers to reproduce this bug:
The problem is intermittent. It has happened twice to me so far but a few hours later it has gone.
I find it strange how the same issue happens across my laptop and my iPad. Although I am using chrome on both iPad and laptop. Next time it happens I’ll see if safari is any better.
I find it strange how the same issue happens across my laptop and my iPad. Although I am using chrome on both iPad and laptop. Next time it happens I’ll see if safari is any better.
23. Aug 2021 19:25 • fafa-fr • More information is requested by developers to reproduce this bug:
If it happens again, and if you have add-ons, you could also try to disable them and test again, just to be sure it's not the cause of the problem.
20. Dec 2021 6:42 • ldpaulson • More information is requested by developers to reproduce this bug:
Hello!
I'm experiencing the same problem. I am using Mozilla Firefox on a desktop system.
imgur.com/Ipn43aQ
I do not have any add-ons active.
ldp
I'm experiencing the same problem. I am using Mozilla Firefox on a desktop system.
imgur.com/Ipn43aQ
I do not have any add-ons active.
ldp
20. Dec 2021 7:11 • ldpaulson • More information is requested by developers to reproduce this bug:
And now, with nothing special done, the detail is appearing as if nothing had ever happened.
Definitely a bug.
Definitely a bug.
17. May 2022 18:28 • eMelvin • More information is requested by developers to reproduce this bug:
El problema se habría resuelto al pulsar F5, pero yo pulsé aceptar al abrir la caja y quedó en espera, dándome a entender que algún jugador aún no había aceptado. Mi sorpresa llegó cuando me expulsaron porque ese jugador era yo, pero la pantalla se quedó bloqueda y el interfaz de juego no llegó a cargarse.
10. Jun 2022 2:22 • Charlemagne • More information is requested by developers to reproduce this bug:
Almost every single game, I have to refresh in order to place my castle.
6. Aug 2022 6:06 • windie_terry • More information is requested by developers to reproduce this bug:
From today morning (HKT, GMT+8), I cannot load into the game that’s my round. 504 Gateway timeout
6. Aug 2022 12:34 • MinaSky • More information is requested by developers to reproduce this bug:
Anche io ho avuto questo problema nella partita 286960462, e poi sono stato espulso
14. Oct 2022 13:45 • nuGGets5 • More information is requested by developers to reproduce this bug:
game fails to load every time after countdown timer ends
13. Nov 2022 10:45 • Marina262 • More information is requested by developers to reproduce this bug:
Важный илдуль не был найден
12. Jan 2023 12:16 • shuanmu • More information is requested by developers to reproduce this bug:
没有
16. Feb 2023 18:23 • Winter Forest • More information is requested by developers to reproduce this bug:
I clicked the finish button many times, however it didn’t move over. It happened so many times on my turn, therefore my component gave me red card for late and I tried to click the finish button too hard. Guess what? This person expelled me while I refreshed webpage. It was unfair!!!!
8. Jun 2023 19:22 • Nigator • More information is requested by developers to reproduce this bug:
Screenshot:
imgur.com/a/OxuaAeU
imgur.com/a/OxuaAeU
12. Jul 2023 3:39 • Snodnal • More information is requested by developers to reproduce this bug:
My game just stays on the loading screen. I’m accessing via iPhone. Table 395789248.
1. Nov 2023 15:26 • IgorSA • More information is requested by developers to reproduce this bug:
My game (#432750017) are stuck. load and then just show the black banner below all pages with Board game arena information. I have a similar issue with ArkNova game that is blocking me to move on other games that are displaying perfect. All other games work perfect. Have reported it with the game code already days ago but still no resolve.
1. Mar 2024 20:14 • dsraboard • More information is requested by developers to reproduce this bug:
I wasnt able to place the castel...
23. May 2024 23:08 • pfencer70 • More information is requested by developers to reproduce this bug:
23.07 GMT +2 Received error 504 - Gateway timed out
22. Sep 2024 16:23 • caroline_S_Aguiar • More information is requested by developers to reproduce this bug:
I cant play this on mobile phone! When I touch the game piece it doesn't select
30. Oct 2024 9:42 • agaikuku • More information is requested by developers to reproduce this bug:
无法打开游戏盒子
8. Dec 2024 6:04 • Leclerccc • More information is requested by developers to reproduce this bug:
Game fails to load properly.
29. May 2025 16:43 • mygypsysoul • More information is requested by developers to reproduce this bug:
I was waiting for other player. But I guess the game froze. Idk why this happened but this is not the first time. All my bad karma is from this happening more than once.
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
