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#46785: "Interface not loading on iOS"
infoneeded: More information is requested by developers to reproduce this bug
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Parts of the screen appear and there are messages of Application loading and Connecting to your game.• What is your browser?
Safari v13.1
Report history
19. Aug 2021 1:42 • gilthe • Bug has not been reproduced by delopers yet:
@Spiegel428 thanks for the report. Does this happen consistently on Safari v13.1? Do you know of other BGA games that display similar behavior with this combination of browser/device/OS?
I cannot easily test iOS/Safari but I can at least test a Webkit browser.
I cannot easily test iOS/Safari but I can at least test a Webkit browser.
21. Aug 2021 2:10 • gilthe • Bug has not been reproduced by delopers yet:
I did test it on a Webkit browser on Linux, which works fine. I'd need more information (see previous post).
21. Aug 2021 14:07 • Spiegel428 • Bug has not been reproduced by delopers yet:
I'm sure I've seen it more than once in the past, but I couldn't remember details so I took a look at the bug list. Lost Ruins of Arnak seems to do the same (I checked by trying to spectate a game). I don't know that it's the same cause, though. I think that it happens when the loading gets interrupted for whatever reason.
Sorry I can't be of more help, good luck with it!
Sorry I can't be of more help, good luck with it!
25. Sep 2021 1:13 • gilthe • More information is requested by developers to reproduce this bug:
I cannot do anything about this at the moment until someone points me in the right direction. Lots of BGA games seem to have different iOS issues (incl. high-profile ones), so it might be a problem I cannot actually solve.
25. Sep 2021 3:25 • xjk_cn • More information is requested by developers to reproduce this bug:
#196044064
#198217201
Sorry, an unexpected error has occurred...
Error while processing Database request (2.boardgamearena.com 25/09 03:24:22)
#198217201
Sorry, an unexpected error has occurred...
Error while processing Database request (2.boardgamearena.com 25/09 03:24:22)
19. Oct 2021 1:59 • gilthe • More information is requested by developers to reproduce this bug:
Hi xjk_cn, sorry I saw this so late: this error is probably not iOS-related but was due to the update that broke ongoing games (I wrote a message to the game group in late September, I think it was the 25th).
23. Feb 2022 11:32 • Vikingattien • More information is requested by developers to reproduce this bug:
Happened to me too on table #244828725 using Safari. Was met with “application loading”. Refreshing did not work and I could not open the menu to propose abandoning.
23. Feb 2022 22:20 • gilthe • More information is requested by developers to reproduce this bug:
Hi Vikingattien, thanks for reporting. That seems like the original problem. Would love to solve it but still have no way of reproducing it, and it might be partially BGA framework-related.
21. Feb 2023 18:45 • Winter Forest • More information is requested by developers to reproduce this bug:
#46785 , it shows my turn however system gave me nothing. It’s impossible to play because need to have a piece before I discard one of my own pieces.
21. Feb 2023 18:55 • Winter Forest • More information is requested by developers to reproduce this bug:
Omg, It was my mistake to report a bug right before this one. I had many tune based play table. I called ‘phung’ and it takes awhile to process my call. And I totally forgot my call for this piece. All I have to do discard a piece my own.
Sorry guys for a confusing error report.
Thank you for your all efforts for arena. :)
Sorry guys for a confusing error report.
Thank you for your all efforts for arena. :)
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
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