All reports
railroadink_displayed reports
#45256: "No indication that game had started despite refreshing the page. ELO and karma unfairly affected."
notupdated: This report has been closed automatically because there was no vote/comment on it for a long time
2
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
No notification presented to me, which is the problem itself. See detailed description of issue below.• What is your browser?
Google Chrome v91
Report history
happytreefriend7 • Bug has not been reproduced by delopers yet:
20. Jul 2021 21:42 • I had joined the game and had accepted to start the game. From what I could see, all except one player (amandafreixinho) had "accepted", and so the screen was still on the "refuse/accept" page.
In other games, I have noticed the need to refresh the page at times when it appears that I am stuck at this screen. Thus I refreshed the page and it showed that amandafreixinho still had not clicked "accept" or "refuse".
In the past I have noticed that if I remain stuck on this page despite refreshing, I can go to the lobby and see a link at the top stating that I am currently playing the game. When I click on the link it takes me to the game which appears to already have started.
In this instance however, I did not see any sort of link at the top when I went to the lobby. I refreshed my page again and still nothing changed.
I had NO idea that the game started. I didn't even received the chat notification from the discussion around the game table in which another player asked if I was still there.
As a result of the game starting but without my knowledge, my thinking time expired and another player became frustrated and expelled me from the game.
I would also like to point out that this issue does not appear to be unique to Railroad Ink as it has happened to me when trying to play other games.
I would like my karma and ELO points lost to be restored as it is unfair that I am penalized for glitches in the interface. Until the issue is fixed, I highly suggest implementing a feature for all games in which the other players can abandon the game collectively if one player seems unresponsive but seems to be online, instead of expelling that player. In this case, the other players would not need all players agree to abandon collectively, because that action (as it currently is) would require for the unresponsive player to respond the "abandon the game?" question—which obviously is not going to happen because said player is not receiving any notifications about what's going on!!!!
Sure, the kind thing to do would have been for the other players to make the game turn-based but half of the players on this website have zero patience and seem to jump at the opportunity to expel another player without considering alternative actions.
In other games, I have noticed the need to refresh the page at times when it appears that I am stuck at this screen. Thus I refreshed the page and it showed that amandafreixinho still had not clicked "accept" or "refuse".
In the past I have noticed that if I remain stuck on this page despite refreshing, I can go to the lobby and see a link at the top stating that I am currently playing the game. When I click on the link it takes me to the game which appears to already have started.
In this instance however, I did not see any sort of link at the top when I went to the lobby. I refreshed my page again and still nothing changed.
I had NO idea that the game started. I didn't even received the chat notification from the discussion around the game table in which another player asked if I was still there.
As a result of the game starting but without my knowledge, my thinking time expired and another player became frustrated and expelled me from the game.
I would also like to point out that this issue does not appear to be unique to Railroad Ink as it has happened to me when trying to play other games.
I would like my karma and ELO points lost to be restored as it is unfair that I am penalized for glitches in the interface. Until the issue is fixed, I highly suggest implementing a feature for all games in which the other players can abandon the game collectively if one player seems unresponsive but seems to be online, instead of expelling that player. In this case, the other players would not need all players agree to abandon collectively, because that action (as it currently is) would require for the unresponsive player to respond the "abandon the game?" question—which obviously is not going to happen because said player is not receiving any notifications about what's going on!!!!
Sure, the kind thing to do would have been for the other players to make the game turn-based but half of the players on this website have zero patience and seem to jump at the opportunity to expel another player without considering alternative actions.
happytreefriend7 • Bug has not been reproduced by delopers yet:
20. Jul 2021 21:50 • I'd also like to add that I had even checked my "games in progress" and did not see the Railroad Ink table there.
Sourisdudesert • This report has been closed automatically because there was no vote/comment on it for a long time:
6. Oct 2022 12:16 • Report closed automatically because it has not been upvoted or commented for a while.
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.