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#33379: "Can't see mouseover pop up information"
infoneeded: More information is requested by developers to reproduce this bug
What is this report about?
What happened ? Please select from below
Display bug: some game information displayed was wrong (with no important consequence on the game)
Detailed description
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
when I hover the pointer over my cards, the magnified pop up is not working. I can't quite read the details on the cards themselves, so this makes the game unplayable for me.• What is your browser?
Google Chrome v88 Win 10
Report history
4. Feb 2021 13:18 • darhf • More information is requested by developers to reproduce this bug:
Do you have a touch screen by any chance ?
7. Feb 2021 6:56 • jchate6 • More information is requested by developers to reproduce this bug:
I experienced an identical issue, while the people I were playing against did not.
Table # 145846899
I am not using a touch screen.
I'm running Google Chrome Version 87.0.4280.88 (Official Build) (64-bit) with a Fedora v31 OS
No tooltips were displayed for any cards. Selectable cards got slightly smaller during mouseover.
Table # 145846899
I am not using a touch screen.
I'm running Google Chrome Version 87.0.4280.88 (Official Build) (64-bit) with a Fedora v31 OS
No tooltips were displayed for any cards. Selectable cards got slightly smaller during mouseover.
7. Feb 2021 9:03 • darhf • More information is requested by developers to reproduce this bug:
jchate6, could you check if tooltips are enabled in the options ?
7. Feb 2021 21:28 • Rykar • More information is requested by developers to reproduce this bug:
Chrome: 88.0.4324.150 (Official Build) (64-bit)
Win10
HP Spectre 360
Tooltips are enabled
I tried updating the HP drivers and that didn't help. This is the only game that has tooltips that don't pop. Is it using a different style? Is there a particular driver requirement?
Running the same version of Chrome on a different laptop allows me to see the tooltips.
Win10
HP Spectre 360
Tooltips are enabled
I tried updating the HP drivers and that didn't help. This is the only game that has tooltips that don't pop. Is it using a different style? Is there a particular driver requirement?
Running the same version of Chrome on a different laptop allows me to see the tooltips.
7. Feb 2021 21:31 • Rykar • More information is requested by developers to reproduce this bug:
(My two workarounds are play on the other machine or zoom WAAAAY in for this game only, neither of which are particularly convenient)
7. Feb 2021 22:00 • darhf • More information is requested by developers to reproduce this bug:
It is a known bug : computer with touch screens are identified as mobile and thus tooltips are disabled;
Could you try this workarounf and tell me if it works ?
support.coach-logic.com/hc/en-us/articles/360014791971-How-to-disable-touch-events-on-Chrome-browser-if-i-am-not-able-to-edit-tags-filters
Could you try this workarounf and tell me if it works ?
support.coach-logic.com/hc/en-us/articles/360014791971-How-to-disable-touch-events-on-Chrome-browser-if-i-am-not-able-to-edit-tags-filters
7. Feb 2021 22:00 • darhf • More information is requested by developers to reproduce this bug:
It is a known bug : computer with touch screens are identified as mobile and thus tooltips are disabled;
Could you try this workarounf and tell me if it works ?
support.coach-logic.com/hc/en-us/articles/360014791971-How-to-disable-touch-events-on-Chrome-browser-if-i-am-not-able-to-edit-tags-filters
Could you try this workarounf and tell me if it works ?
support.coach-logic.com/hc/en-us/articles/360014791971-How-to-disable-touch-events-on-Chrome-browser-if-i-am-not-able-to-edit-tags-filters
7. Feb 2021 22:00 • darhf • More information is requested by developers to reproduce this bug:
It is a known bug : computer with touch screens are identified as mobile and thus tooltips are disabled;
Could you try this workarounf and tell me if it works ?
support.coach-logic.com/hc/en-us/articles/360014791971-How-to-disable-touch-events-on-Chrome-browser-if-i-am-not-able-to-edit-tags-filters
Could you try this workarounf and tell me if it works ?
support.coach-logic.com/hc/en-us/articles/360014791971-How-to-disable-touch-events-on-Chrome-browser-if-i-am-not-able-to-edit-tags-filters
10. Feb 2021 14:46 • Rykar • More information is requested by developers to reproduce this bug:
I will try that, but of the well over 50 titles I've played on BGA, I have never had an issue with tooltips until Res Arcana.
10. Feb 2021 14:50 • darhf • More information is requested by developers to reproduce this bug:
That's because we disabled them on purpose.
11. Feb 2021 0:09 • Hawke666 • More information is requested by developers to reproduce this bug:
I have a computer with no touch screen and still have no tooltips. Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.138 Safari/537.36
11. Feb 2021 10:36 • darhf • More information is requested by developers to reproduce this bug:
Hawke666, I don't speak browser id strings fluently, what is you OS/browser combination ?
13. Feb 2021 8:57 • jchate6 • More information is requested by developers to reproduce this bug:
@darhf
Tool tips are indeed enabled under options. I even tried toggling them.
Tool tips are indeed enabled under options. I even tried toggling them.
18. Feb 2021 9:34 • clarkkent1337 • More information is requested by developers to reproduce this bug:
same problem: tool tips are enabled and they work fine. But not the magnified cards. Cannot read any details.
I'm using a convertible with touch screen.
But I don't see, why it should be a benefit to disable this function.
Maybe, then you should work on the card's resolution, they seem to be blurred, when I zoom in.
I'm using a convertible with touch screen.
But I don't see, why it should be a benefit to disable this function.
Maybe, then you should work on the card's resolution, they seem to be blurred, when I zoom in.
18. Feb 2021 23:18 • magicalstephie • More information is requested by developers to reproduce this bug:
I have this issue on a touch screen, latest version of Chrome. It is an intermittent issue - sometimes the hover will work, sometimes it won't. I don't have this problem in other games. So if the issue is that it is seeing a touchscreen as a mobile device, why does this not effect other games and why does it work sometimes?
21. Feb 2021 19:26 • Nicholas_M • More information is requested by developers to reproduce this bug:
I'm experiencing this issue, as well. I'm using an HP Envy x360 that has a touchscreen. I tried using the workaround you posted above, but I can't find "Touch Events API" under Chrome Flags anywhere.
For what it's worth, I discovered that I can view an enlarged card by long-pressing my finger on the laptop touchscreen, but it's still fairly inconvenient.
I hope a developer can suggest another client-side workaround, or release a patch soon that resolves this issue universally?
For what it's worth, I discovered that I can view an enlarged card by long-pressing my finger on the laptop touchscreen, but it's still fairly inconvenient.
I hope a developer can suggest another client-side workaround, or release a patch soon that resolves this issue universally?
21. Feb 2021 19:31 • darhf • More information is requested by developers to reproduce this bug:
This will be fixed eventually, but the next update is not ready yet.
16. Mar 2021 9:55 • takusto_ii • More information is requested by developers to reproduce this bug:
I had the problem on Chrome (89.0.4389.90) but it worked on Microsoft Edge (I did not check which version it was). So I could use Edge just for this game. But today I updated Edge (89.0.774.54) and now it behaves just like on Chrome, tooltips don't work.
The problem is only for the tooltips with an image, like enlarged card. Those with only texts, like "monuments deck", do work.
Another thing I noticed is that the background is different on Res Arcana, not the default wooden planks but antique looking paper.
The problem is only for the tooltips with an image, like enlarged card. Those with only texts, like "monuments deck", do work.
Another thing I noticed is that the background is different on Res Arcana, not the default wooden planks but antique looking paper.
20. Mar 2021 1:17 • Noff • More information is requested by developers to reproduce this bug:
I'm having the same problem. I tried on both Chrome (89.0.4389.90 (Official Build) (64-bit)) and Microsoft Edge. Neither worked. Tool tips are enabled. It looks like the next update will bring a fix according to the 2/21 post. Thank you.
12. May 2021 10:16 • vBrett • More information is requested by developers to reproduce this bug:
I just starting experiencing the same issue. Using surface pro & chrome browser
1. Aug 2021 16:16 • BigJ • More information is requested by developers to reproduce this bug:
I have the same problem. Windows 10 laptop with touchscreen. Firefox 90.0.2. I checked to see if tool tips were enabled in options and they were. Tool tips work on every other game I play on BGA with this laptop.
25. Oct 2021 22:34 • BigJ • More information is requested by developers to reproduce this bug:
Any update on when this will be updated? In February you said it will be fixed eventually. Is eventually going to be soon? I see time has been spent implementing the expansion. That would be great news if this game was playable on my laptop.
24. Sep 2022 12:05 • grantf • More information is requested by developers to reproduce this bug:
Same problem here.
Windows 10, Surface Book 3, Microsoft Edge Version 105.0.1343.50
Problem only affects Res Arcana, other games are fine.
Windows 10, Surface Book 3, Microsoft Edge Version 105.0.1343.50
Problem only affects Res Arcana, other games are fine.
11. Oct 2022 18:18 • faceplant247 • More information is requested by developers to reproduce this bug:
Same problem. Please please provide mouseover tooltips to the cards. The cards are extremely small and the symbology is really hard to determine if you don't know the game really well. This would make the experience much better.
9. Apr 2024 7:09 • snapfullury • More information is requested by developers to reproduce this bug:
This bug still exist in the game. Using a tablet, or a PC, the tooltip will not show, making this a difficult game for people who are not familiar with the iconography.
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
