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#20278: "UNable to utilize customs building late in the game"
infoneeded: More information is requested by developers to reproduce this bug
What is this report about?
What happened ? Please select from below
The interface blocked me to do some game action authorized by the rules
Detailed description
• Which was the game action you wanted to do?
NOBODY could access the customs building (was giving an error message)• What do you try to do to trigger this game action?
click on it! (after playing assistants)• What happened when you try to do this (error message, game status bar message, ...)?
Unexpected error: BGA service error (5.boardgamearena.com 05/07 09:52:45)• What is your browser?
Google Chrome v83
Report history
5. Jul 2020 9:58 • ReneSauz • Bug has not been reproduced by delopers yet:
Each of us unable to use customs, even though two players has used it earlier
12. Jul 2020 5:49 • psrv • Bug has not been reproduced by delopers yet:
Same problem for me Table #99738171, Move 256. It won't let me go to customs.
20. Jul 2020 20:40 • Frederick de Grosse • Bug has not been reproduced by delopers yet:
Customs House had 2 glitches which may be related. Early in game opponent used customs house but it used my crate and assistant. Later in the game, it wouldn't let either of us into the customs house, neither President nor agent. It would allow us to move assistants from the customs house when we did church. Game was 102470095 and first glitch happened around 1:52 P.M. EST.
27. Sep 2020 5:36 • RichB • Bug has not been reproduced by delopers yet:
Also unable to use customs. Farthest left placement had a blue dotted line around it, but clicking it did nothing. This was table 113448171. I cancelled move and did something else.
9. Oct 2020 8:44 • sepultura • Bug has not been reproduced by delopers yet:
Sometime an empty authorized costume slot is not available while it should be
17. Oct 2020 16:29 • docteurslump • Bug has not been reproduced by delopers yet:
A similar issue in my game boardgamearena.com/1/yokohama?table=116569562
I as docteurslump tried to use the customs near the end of the game. I had 3 crates and power 4 which means I was able to place a cube on 3-crates spot. But when I clicked, nothing happened. No error message. Something relevant was that the 2 spots with 2 crates were already taken. Maybe a programming error on quantities and/or indexes.
Some other players complaining about a bug in the late game also suggest that there is a bug when other slots (other than the one you're trying to take) are occupied.
I as docteurslump tried to use the customs near the end of the game. I had 3 crates and power 4 which means I was able to place a cube on 3-crates spot. But when I clicked, nothing happened. No error message. Something relevant was that the 2 spots with 2 crates were already taken. Maybe a programming error on quantities and/or indexes.
Some other players complaining about a bug in the late game also suggest that there is a bug when other slots (other than the one you're trying to take) are occupied.
7. Dec 2020 12:32 • thoronmel • Bug has not been reproduced by delopers yet:
Same problem
Last move, impossible to go to the custom.
Table #127438482
Coup #355
Error message when I put my president on the custom:
1.boardgamearena.com/(date, hour)
I already use my ambassador, so I can't try by this way.
It s the last move and if I could put my president on the customs, I win....
Last move, impossible to go to the custom.
Table #127438482
Coup #355
Error message when I put my president on the custom:
1.boardgamearena.com/(date, hour)
I already use my ambassador, so I can't try by this way.
It s the last move and if I could put my president on the customs, I win....
7. Dec 2020 16:02 • Khazaq • Bug has not been reproduced by delopers yet:
Running into the same problem - Table #128204384. Four assistants in customs right now and I am unable to move there. Error message is Unexpected error: BGA service error (1.boardgamearena.com 07/12 16:56:21)
Customs house has pieces on the first two and the last spot, and could hold four more cubes in theory. Game end had been triggered, but that should not impact the action. I (as Khazaq on the board) had two actions left in this game, but that should not make a difference.
Customs house has pieces on the first two and the last spot, and could hold four more cubes in theory. Game end had been triggered, but that should not impact the action. I (as Khazaq on the board) had two actions left in this game, but that should not make a difference.
7. Dec 2020 16:05 • Khazaq • Bug has not been reproduced by delopers yet:
Quick update - cannot use a foreign agent on the spot either.
8. Dec 2020 3:48 • apelhitam • Bug has not been reproduced by delopers yet:
+ on khazaq's report, error message displayed is same as thoronmel's
18. Dec 2020 15:45 • docteurslump • Bug has not been reproduced by delopers yet:
it is quite disappointing that this bug still lurks around. It pretty much ruins the game and makes it unplayable... And it should be quite easy to fix. Boolean Array logic is not so complicated ...
24. Dec 2020 21:59 • RichB • Bug has not been reproduced by delopers yet:
I have had trouble with customs as well. I use a kindle and have not had any other trouble with this game. Interestingly, since I have been playing turn based games and have some time, I click for a while, go in and out of game, go back to clicking, and eventually it works. Have not seen a pattern of why it suddenly takes. Of course, this is still not acceptable.
29. Dec 2020 8:42 • vegan-shawn • Bug has not been reproduced by delopers yet:
Similar problem with RichB on mobile. The area is blue but nothing happens when clicking (no error) This was a turn based game. LaVale had this issue twice, first with the rightmost spot (she could use 1 to the left) and second with the second spot. This was table 134887820
1. Feb 2021 4:47 • falconeddie • Bug has not been reproduced by delopers yet:
experienced the same issue on table 144156897, server error when anyone tried to use customs during the last half of the game or so.
14. Feb 2021 18:33 • docteurslump • Bug has not been reproduced by delopers yet:
still no fix for this bug which breaks the game and makes it unplayable...
25. Feb 2021 18:47 • Een • More information is requested by developers to reproduce this bug:
We actually have some trouble reproducing this issue.
To help us, could you report a table with this issue and leave it open so that we can analyse the situation?
If it's a realtime table, you can switch to turn based from the top right menu so that we can have the time to investigate.
Thanks!
To help us, could you report a table with this issue and leave it open so that we can analyse the situation?
If it's a realtime table, you can switch to turn based from the top right menu so that we can have the time to investigate.
Thanks!
25. Feb 2021 19:06 • docteurslump • More information is requested by developers to reproduce this bug:
@Een alright, I will create a training table and try to get to a game state where the bug occurs. In the mean time, can you double-check the code which check for cell availability in the customs (and church which seems to have the same king of bug ?)
Thanks
Thanks
26. Feb 2021 13:17 • Een • More information is requested by developers to reproduce this bug:
I am not the developer for this game, but the developer confirmed that he already checked, and plays the game frequently without having ever encountered this bug in one of his game. Also, the bug having 15 votes only means that this must not be so frequent.
So indeed, any help appreciated to figure out the exact circumstances.
So indeed, any help appreciated to figure out the exact circumstances.
24. Oct 2022 14:23 • Wangechi • More information is requested by developers to reproduce this bug:
@een well, I've stopped playing this game because of the many bugs, so maybe that's why this report has so few votes.
10. Apr 2024 0:47 • aavocadotoastt • More information is requested by developers to reproduce this bug:
10. Apr 2024 3:01 • aavocadotoastt • More information is requested by developers to reproduce this bug:
Sorry please ignore the picture, not a bug
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- Another table ID / move ID
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