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#20223: "Game board does not appear"

wontfix: This bug won't be fixed

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santorini #99474024

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At some point I was unable to access the game interface

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At some point I was unable to access the game interface

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#	Status	Votes	Game	Type	Title	Last update

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4. Jul 2020 16:54 • ExpendableEnsign • Bug has not been reproduced by delopers yet:

The sections at the bottom are labelled ("How to play?/Competition/Strategy tips/Options/Credits", but none of them do anything.

This is on my laptop, which is quite old. (Firefox 52.9.0 ESR) However, all other games I've tried on this site work, so it appears you are doing something that nobody else does with your code.

4. Jul 2020 17:38 • quietmint • Bug has been confirmed by developers:

Confirmed the problem, I can reproduce it looking at this table in the latest Chrome browser

4. Jul 2020 21:06 • quietmint • Bug has been fixed:

Please try again. This should be fixed in version 200704-2055

5. Jul 2020 08:21 • ExpendableEnsign • Bug has been fixed:

No difference.
I see a reference to threejs.org/examples/#webgl_animation_cloth on another bug report.
None of those work for me. They are all blank. As that page mentions WebGL, I assume it wants to use that, but it doesn't test if it is available.

5. Jul 2020 09:52 • Tisaac • This bug won't be fixed:

Ok then sorry but you won't be able to play this adaptation here as it uses 3D rendering with threejs.
It is really strange as canvas and webgl are supported for a while by all browsers :
caniuse.com/#feat=webgl
I suggest you try to see if some settings actually disable this on your browser.

5. Jul 2020 10:16 • ExpendableEnsign • This bug won't be fixed:

Note the note on that page. "WebGL support is dependent on GPU support and may not be available on older devices."
My laptop was built before WebGL 1.0 was released. The driver is blacklisted by Firefox, so changing browsers or browser versions isn't going to help.
At least, I'd suggest you detect for it and put up a message (e.g. as get.webgl.org/ does), rather than just presenting a blank screen.

5. Jul 2020 10:24 • Tisaac • This bug won't be fixed:

I was thinking that htreejs actually do this for us but maybe it's only written in the console ?
The best would be to be able to detect this before launching the game to prevent any karma penalities for not being able to play in the game.
I'll discuss this with BGA admin since this is unique on BGA

5. Jul 2020 15:56 • quietmint • Bug has been fixed:

Version 200705-1545: Added an error message if WebGL is not supported. The check can't happen until after you start the game, so all players will need to agree to abandon the game when this happens.

6. Jul 2020 01:21 • ElerCant • Bug has been fixed:

Same problem right now at table 99755762, tried both at Chrome49 and Mozilla47. Can't even abandon the game, the menu also doesn't work...

And no any warning about WebGL, by the way((

6. Jul 2020 03:20 • quietmint • This bug won't be fixed:

Chrome version 49!? Are you sure that is the correct version number? That would be from 2016! Apart from WebGL, I'm sure there are some other JavaScript features our game requires that are not going to work in this case.

Sorry, but a browser this old we cannot guarantee support. We built the game in 2020 using current web technologies, which have changed in the intervening 4 years. It's time to move on.

6. Jul 2020 03:41 • ElerCant • This bug won't be fixed:

Well, so far it's the only game at BGA which couldn't be supported by those "outdated technologies". And I don't really think it's such an outstanding game, technically it's not much more sofisticated than Cabaleo...

Of course now we have 3D-printers amd Photoshop it's much easier to make any sculptures and pictures, but I don't think anyone would dare to say that traditional artistry is to be abandoned and "it's time to move on" ;)

And if I ever upgrade my faithful netbook, there's a Tabletopia with hundreds of WebGLery stuff you'll have to compete with...

6. Jul 2020 07:27 • ExpendableEnsign • This bug won't be fixed:

No point going on about the browser version. Using a new browser will do nothing if the underlying WebGL support isn't present on the device.

It is the designers' call to favour prettiness over functionality, but it still would be good practice to detect the lack of WebGL support prior to starting the game, rather than luring players in and then having them unable to even abandon.

6. Jul 2020 14:49 • quietmint • This bug won't be fixed:

WebGL is detected but the problem here is other stuff.

The JavaScript language has changed. Various new features that we are using didn't exist in the language many years ago. Is it possible to make a game without using the new technologies? Sure. Will we do it? No way. Adding compatible for dead systems is a lot more work, it's difficult to test (and I don't have access to any of these legacy systems), and it might make the game code more complex/slower for the 99% of users with modern devices. It's not worth anyone's time to write NEW software for legacy systems that are already end-of-life. Even Microsoft abandoned support for Windows XP (in 2014) and Windows Vista (in 2017). We should not encourage the use of dead systems (which are not secure). If you choose to use something this old, you accept the fact some things just won't work.

6. Jul 2020 15:33 • Tisaac • This bug won't be fixed:

Of course this is the only game on BGA because no other games here is inherently 3D ! (Taluva might be the closest to a 3D game, but you don't need to move around the board a lot so pseudo-3D with css is enough (although it will also not work on old devices...)).
There is no point of comparing between BGA adaptation and tabletopia : the game on tabletopia don't enforce rules !!! This was actually most of the developping process since this game is incredibly hard to code with all the rules exception. The 3D rendering is actually the same as the one on tabletopia and also the same as the official app since we are all using the same 3D models...

For the incompatibility detection, as quietmint explained, it's a bit hard to find what exactly causes the incompatibility since you are seeing the cube rotate in the above URL.

For the "luring part", please recall that the game is in beta, so bugs and incompatibilies are also part of the game and our job is precisely to try to figure out and solve this bugs and incompatibilites if it's worth it.

7. Jul 2020 08:12 • quietmint • This bug won't be fixed:

After further research, this game definitely won't work on browser versions earlier than Google Chrome 61, Firefox 60, or Safari 11 (all released in 2017, by the way!).

Version 200707-0805 of the game should detect most ancient browsers like Firefox 52 and force you to abandon the game. I've also updated the Wiki "how to play" page to mention that we require an even vaguely modern browser.

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#20223: "Game board does not appear"

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