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#161045: "Unable to confirm end of turn"
fixed: Bug has been fixed
1
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Error message "Unexpected error: Error while processing database request (reference: GS9 11/03 19:22:15)"• What is your browser?
Edge Version 134.0.3124.51
Report history
11. Mar 2025 19:27 • hanlinkk • Bug has not been reproduced by delopers yet:
Tried on iphone Safari as well. Same issue. F5 multiple times did not solve problem.
12. Mar 2025 7:53 • Sir Heo • Bug has been confirmed by developers:
Confirmed. The issue is related to a bug, somehow the player zousan173 doesn't have cards in his hand. My only current explanation is that somehow he went back to select cards exactly at the same time the last player chose the card to play (or a database issue, less likely imo). I've asked him additional info to be provided. In the meantime I'll put some measures to make sure all players have cards in hand.
Regrettably I'll try but I don't think I can fix the table. If that's the case I'd ask you to agree with all the players on abandoning the game. I'm very sorry for the inconveniences.
Regrettably I'll try but I don't think I can fix the table. If that's the case I'd ask you to agree with all the players on abandoning the game. I'm very sorry for the inconveniences.
12. Mar 2025 8:04 • Sir Heo • Bug has been confirmed by developers:
Updating: The hypothesis of rethinking at the same time the last player moved on is much less likely than I thought as there is no notification related to that action and messages are never deleted... I'll need more info.
16. Mar 2025 12:50 • Sir Heo • Bug has been fixed:
I haven't received further info. I've however deployed a fix to double check that all players have selected the cards before moving to next step.
For the ongoing game I can't do anything, sorry. I see you've been kicked-off, I've asked the BGA administrators to remove your karma penalty for this.
Sorry for the inconveniences and thanks for playing Glass Road!
For the ongoing game I can't do anything, sorry. I see you've been kicked-off, I've asked the BGA administrators to remove your karma penalty for this.
Sorry for the inconveniences and thanks for playing Glass Road!
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
