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aurum_displayed reports
#150018: "Upon starting the game, an error occurred"
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Sorry, an unexpected error has occurred...
(player) statistic does not exists: (reference: GS7 18/12 16:25:35)
>> Get me out of here <<
• What is your browser?
Google Chrome v131
Report history
kputrajaya • Bug has not been reproduced by delopers yet:
18. Dec 2024 16:26 • Getting out then going back to game shows the same error.
CitadelUK • Bug has been confirmed by developers:
5. Feb 2025 17:44 • Thank you for reporting this bug. Sorry it has taken so long for me to take a look into it. The bug report arrived with me while I was out and about on holiday and I forgot to check back on it.
It is a very strange bug. It is like the BoardGameArena framework failed during game creation. I've asked on the developer Discord to see if anyone can explain what happened.
It is a very strange bug. It is like the BoardGameArena framework failed during game creation. I've asked on the developer Discord to see if anyone can explain what happened.
CitadelUK • Bug has been confirmed by developers:
5. Feb 2025 18:12 • I've managed to replicate this issue with the help of BoardGameArena framework developer. There is an interstitial ad that shows to non-premium members that has appeared since I developed the game. I'll work on a fix now.
CitadelUK • Bug has been confirmed by developers:
5. Feb 2025 18:33 • This should now be fixed. Please confirm that you can create new games of Aurum? It looked like the game in question timed out, sorry.
kputrajaya • Bug has been confirmed by developers:
7. Feb 2025 15:52 • Thanks for addressing the issue! We'll try it again next time. :)
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
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