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#146396: "Disconnected from game server message"
What is this report about?
BGA website
What happened ? Please select from below
Something didn't function correctly while using the website (not during a game)
Detailed description
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• Please copy/paste the error message you see on your screen, if any.
Disconnected from game server!
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• Please explains what you wanted to do, what you do and what happened
Repeatedly receiving the message "Disconnected from game server!" Approximately 12 per minute are received. Adding to this every table I am on does not update or have animations when on a regular PC.
On mobile everything seems to work just fine. I know others have mentioned this in the forum surrounding the update but I did not see any open tickets in. • What is your browser?
Google Chrome v131
Report history
22. Nov 2024 14:37 • Livini • Bug has not been reproduced by delopers yet:
Not sure if it's the same bug, but I've been having huge server issues on the website the last few days, where I also keep getting this message.
Mine doesn't happen during games: once the game has started, the website works fine, but whenever I'm trying to find or join games, it keeps crashing, not showing up, being slow, and it shows this message. Some examples of places where this happens most frequently are the lobby and the white screen where you have to click to join the game. When I join a game, it registers that I have joined the game, but I can't actually go to the game at first, which is sometimes bad enough that I miss part of my first turn timer (not enough to run out of time).
(I'm on Firefox if that's relevant.)
Mine doesn't happen during games: once the game has started, the website works fine, but whenever I'm trying to find or join games, it keeps crashing, not showing up, being slow, and it shows this message. Some examples of places where this happens most frequently are the lobby and the white screen where you have to click to join the game. When I join a game, it registers that I have joined the game, but I can't actually go to the game at first, which is sometimes bad enough that I miss part of my first turn timer (not enough to run out of time).
(I'm on Firefox if that's relevant.)
22. Nov 2024 19:51 • RoaringPossum • Bug has not been reproduced by delopers yet:
What Livini is reporting is closest to what I have been experiencing the past few days. Every time, as soon as a game completes and I return to the lobby for a new game, it gives me repeated messages of Disconnected from game server! Refreshing the browser, hitting F5 does not solve the problem. If I try to join an arena queue, the messages continue. If I close the browser tab and return to BGA, the issue goes away. If I join the arena queue, close the tab and return, sometimes I find that I had been joined to a game but hadn't see it because of the repeated disconnects.
I'm on Chrome v131 also.
I'm on Chrome v131 also.
22. Nov 2024 22:35 • lala2171 • Bug has not been reproduced by delopers yet:
I've been having the same issue for a few days.
disconnecting and reloging does not change anything, nor deleting cookies.
I'm fed up with this bug, cannot play a lot these days. No pattern regarding when it's happening.
I'm on firefox 132.0.2 (up to date)
disconnecting and reloging does not change anything, nor deleting cookies.
I'm fed up with this bug, cannot play a lot these days. No pattern regarding when it's happening.
I'm on firefox 132.0.2 (up to date)
25. Nov 2024 10:15 • UltimoRoyke • Bug has not been reproduced by delopers yet:
Same problem on Chrome and Edge. also after removing cookies etc.
Keeps saying it lost connection with game server.
No problem on mobile whatsoever. Happened after maintenance last week
Keeps saying it lost connection with game server.
No problem on mobile whatsoever. Happened after maintenance last week
9. Dec 2024 19:35 • RustyBanjo • Bug has not been reproduced by delopers yet:
This problem is still occurring. Each move gets recorded but i have to refresh/F5 for the game to proceed with the next step each and every time. While on the home screen I keep receiving the "Disconnected form game server" messages.
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
