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#121375: "Tutorial not working"
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
The Res Arcana tutorial does not load. I have the following message on the screen in a plain, black and white HTML:
Sorry, an unexpected error has occurred...
Game archive not found (310323238)
(reference: MU 18/04 14:20:28)
>> Get me out of here <<• What is your browser?
Google Chrome v124
Report history
18. Apr 2024 14:23 • mangothedog • Bug has not been reproduced by delopers yet:
I tried it in different browsers, logged in or logged out, incognito mode, etc.
18. Apr 2024 16:00 • tye1 • Bug has not been reproduced by delopers yet:
This does not work for me on Safari on Mac. I cannot get it to work at all.
18. Apr 2024 16:25 • greenjacket124 • Bug has not been reproduced by delopers yet:
There are already like three reports for this. Why create a new one?
6. May 2024 16:26 • mangothedog • Bug has not been reproduced by delopers yet:
@greenjacket124: I looked for it before submitting, however I did not manage to find existing reports on this matter.
Update:
Currently it is working for me, the issue might be resolved.
Update:
Currently it is working for me, the issue might be resolved.
15. Jun 2024 4:59 • aaarghon • Bug has not been reproduced by delopers yet:
The tutorial is working for me until a certain point.
Here it asks me to click on "my draw pile", but when I do exactly that I get the error message that I have to play the move indicated in the tutorial.
I already restarted three times with the same result.
Screenshot link below.
imgur.com/a/wFZGCAE
Here it asks me to click on "my draw pile", but when I do exactly that I get the error message that I have to play the move indicated in the tutorial.
I already restarted three times with the same result.
Screenshot link below.
imgur.com/a/wFZGCAE
29. Jun 2024 2:04 • GolfBlogger • Bug has not been reproduced by delopers yet:
Tutorial works until it asks me to play the Seer and then choose My Draw Pile. At that point, it keeps telling me that "you must play the move indicated in the tutorial" -- which I did. This has happened every time.
7. Jul 2024 0:01 • SleepyLibrarian • Bug has not been reproduced by delopers yet:
I've encountered exactly the same tutorial bug as Golfblogger and aaarghon. The draw pile move in the tutorial throws an error message telling you to perform the required action. I tried selecting the draw pile both ways (from the menu button and from the blue-highlighted game image of the draw pile, but they both generate this error. I tried reloading and restarting a few times, and the problem was consistent. It's currently impossible to move past this part of the tutorial.
30. Jul 2024 7:03 • junabee • Bug has not been reproduced by delopers yet:
Faced the same problem as last few comments. Cannot proceed through the tutorial when asked to choose My Draw Pile; I click on my mage and choose the option, but the tutorial won't continue.
11. Aug 2024 1:10 • Sowly • Bug has not been reproduced by delopers yet:
Same behavior with same error message for me. Cannot finish the tutorial because of that
27. Aug 2024 17:31 • stephembee • Bug has not been reproduced by delopers yet:
Same problem with the tutorial getting stuck at Seer + My Draw Pile
5. Sep 2024 1:03 • TomTak • Bug has not been reproduced by delopers yet:
Bug with the tutorial getting stuck at Seer - my draw pile as many others have experienced.
10. Sep 2024 15:32 • stezzag • Bug has not been reproduced by delopers yet:
Stuck at the Seer-my draw pile
12. Sep 2024 17:06 • abeabeabeabeabe • Bug has not been reproduced by delopers yet:
Echoing the reports of many before me, I am stuck in the tutorial at the Seer-Draw Pile step
13. Sep 2024 19:40 • LeepinLeemur • Bug has not been reproduced by delopers yet:
Same issue stuck on seer.
5. Oct 2024 19:32 • mrkeychan • Bug has not been reproduced by delopers yet:
cannot refresh page and start the game
6. Oct 2024 21:04 • Nelwyn Sangris • Bug has not been reproduced by delopers yet:
Stuck at the Seer-my draw pile.
Chacune des tentatives d'utilisation du tutoriel se terminent toujours par un blocage, impossible de passer à la suite du tuto.
Chacune des tentatives d'utilisation du tutoriel se terminent toujours par un blocage, impossible de passer à la suite du tuto.
24. Oct 2024 6:16 • Adamthesonofgod • Bug has not been reproduced by delopers yet:
+1 Seer stuck in tutorial. Clicking draw pile is highlighted in green with no other viable option.
27. Oct 2024 13:52 • Teena_lala • Bug has not been reproduced by delopers yet:
+1 Seer stuck in tutorial
2. Dec 2024 8:57 • EmpressHavoc • Bug has not been reproduced by delopers yet:
Seer card stuck in tutorial. When you try to click at the top to view cards in deck it tells you its the wrong action (it's not) and then nothing will click anymore. Tried 3 times, still stuck in same spot.
10. Jan 2025 12:31 • easto1a • Bug has not been reproduced by delopers yet:
States to use the Seer action then click My draw pile. Do this and game says must pick the move the tutorial wants you to make - bugged.
12. Jan 2025 3:48 • CreateMagik • Bug has not been reproduced by delopers yet:
How is this still not fixed when everyone has been going on about the same hang up in the tutorial as of June 2024 and it's now Jan 2025.
7. Feb 2025 21:04 • Zenlo • Bug has not been reproduced by delopers yet:
Cannot get past clicking on the SEER card to view cards in my deck. Same as others have said.
10. Feb 2025 22:51 • Zyloch • Bug has not been reproduced by delopers yet:
Cannot get past the seer action. Seems like it's been reported though.
13. Feb 2025 17:47 • 1QUrsu • Bug has not been reproduced by delopers yet:
Same here for me. On the seer action it's stuck.
11. Apr 2025 19:58 • Gabs_amos • Bug has not been reproduced by delopers yet:
Stück on the Seer action
13. Apr 2025 1:28 • SLaSZT • Bug has not been reproduced by delopers yet:
Also stuck on the first use of the Seer action. No way around it, can't progress past clicking the "My draw pile" button.
25. Apr 2025 3:43 • Boulderdash86 • Bug has not been reproduced by delopers yet:
Yeah, same, cannot get past the Seer Mage reordering My Draw Pile. Any ideas when this will be fixed???
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
