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#101744: "Cannot play new games, callback error on Play Now"
fixed: Bug has been fixed
5
What is this report about?
BGA website
What happened ? Please select from below
Something didn't function correctly while using the website (not during a game)
Detailed description
-
• Please copy/paste the error message you see on your screen, if any.
Callback error: TypeError: ebg.lobbyauto is not a constructor
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• Please explains what you wanted to do, what you do and what happened
Going to the "play now" page on the main bga website (which should load my favorite games) loads blank tiles and the error mentioned above. I am unable to see any game tiles, select game mode (simple, arena, tournament), select game type (real time, turn based), or table method (automatic, manual).
I am unable to find games to join, or start tables because of this error. • What is your browser?
Google Chrome v68
Report history
19. Oct 2023 15:46 • miklomike • Bug has not been reproduced by delopers yet:
This error has happened before and was solved, see boardgamearena.com/bug?id=72794
I hope that a simple fix can be pushed this time as well.
I hope that a simple fix can be pushed this time as well.
20. Oct 2023 9:04 • Zantadine • Bug has not been reproduced by delopers yet:
I have the same problem from my Ipad
20. Oct 2023 9:08 • Zantadine • Bug has not been reproduced by delopers yet:
Does not let me load the Play new game page from Google Chrome on Ipad
21. Oct 2023 11:07 • ashrae218 • Bug has not been reproduced by delopers yet:
I have the same issue using my Chromebook, but not on my PC or phone..
23. Oct 2023 10:43 • Zantadine • Bug has not been reproduced by delopers yet:
I am unable to update chrome so error needs to be fixed by BGA please
24. Oct 2023 18:26 • miklomike • Bug has not been reproduced by delopers yet:
Not sure anyone has seen this yet, still not working.
30. Oct 2023 16:26 • miklomike • Bug has not been reproduced by delopers yet:
Over 10 days now, is a fix in the works?
5. Nov 2023 1:17 • miklomike • Bug has not been reproduced by delopers yet:
15+ days and not able to join new tables. The last 10 days of my premium month and I was not able to take advantage of being premium... I hope someone will look into this.
8. Nov 2023 10:58 • Archduke • Bug has been fixed:
Apologies for this, we think it must be a browser compatibility issue.
We have added support for more browsers with our last release, which we hope will fix the issue for you.
If you are still encountering issues, please let us know:
- the device
- the exact browser version
And we can look into this in more detail. Many thanks.
We have added support for more browsers with our last release, which we hope will fix the issue for you.
If you are still encountering issues, please let us know:
- the device
- the exact browser version
And we can look into this in more detail. Many thanks.
8. Nov 2023 13:26 • miklomike • Bug has been fixed:
Hi, unfortunately this time it doesn't look like the fix worked. I have a Samsung Galaxy S8, my Chrome version is 68.
I am still getting the callback error on the Play now page. But I'm addition to that, I am now getting this new error on different page loads, such as the homepage, and user profile. Maybe related to the fix? Error is "Unexpected error: Sorry, we didn't manage to process your request fast enough. Please retry. If the problem persists, please report a bug.
(reference: ST 08/11 13:15:14) "
I am still getting the callback error on the Play now page. But I'm addition to that, I am now getting this new error on different page loads, such as the homepage, and user profile. Maybe related to the fix? Error is "Unexpected error: Sorry, we didn't manage to process your request fast enough. Please retry. If the problem persists, please report a bug.
(reference: ST 08/11 13:15:14) "
8. Nov 2023 15:19 • Archduke • Bug has been confirmed by developers:
Ok, reopening. Thanks for the browser version, I am able to reproduce the error.
We will fix this.
We will fix this.
10. Nov 2023 12:09 • Makutu • Bug has been fixed:
Many thanks for fixing this issue, Archduke. Much appreciated! Happy Nice November!
10. Nov 2023 19:13 • miklomike • Bug has been fixed:
Yes! It's working for me now as well. Thank you so much!
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
